At NextView, we strive to provide the highest quality IPTV streaming service. We offer a 30-Day Money-Back Guarantee to ensure your satisfaction. However, to prevent abuse of our service, the following conditions apply:
1. Conditions for Refund:
You are eligible for a full refund within 30 days of your purchase if the service does not work on your device due to technical issues from our server side that we cannot resolve.
Before requesting a refund, you must contact our 24/7 Technical Support team via WhatsApp or Email to allow us to troubleshoot and fix the issue.
Refunds are not granted for issues related to the customer’s own internet connection speed, throttling by their ISP, or incompatible hardware.
2. Non-Refundable Circumstances:
Mistaken purchases of the wrong subscription plan after activation.
Dissatisfaction with the channel lineup (please request a Free Trial before purchasing to check the list).
Violation of our Terms of Service (e.g., re-streaming our content).
3. Processing Time:
Once a refund is approved, funds will be returned to your original payment method within 5-10 business days, depending on your bank’s processing time.